What Information We Hold and Why
When you open an account, we collect your name, contact details, and the credentials you set. Every deposit and withdrawal — whether through JazzCash, Easypaisa, or Raast — generates a transaction record tied to your account wallet. We keep these records to process payments accurately, verify
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your identity when you request a withdrawal, and meet the obligations that apply in eligible regions under local law. We do not sell your personal data to third parties. Device identifiers and session data are logged when you access the platform on mobile, which helps us
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detect unusual login attempts and keep your account secure. Cookies and similar tools track your session state so you stay logged in across pages; you can manage these through your browser settings at any time. We retain account data for as long as your account is
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active and for a period after closure as required by applicable law. If you are in Pakistan and have questions about how your data is handled, our support team can walk you through what we hold and how to request changes.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.